Shipping Policy
Sawdust & Espresso
Last updated: February 26, 2026
Overview
Sawdust & Espresso is a small, hands-on woodworking shop and business located in Walla Walla, Washington. Many of our products are handcrafted to order, and shipping times may vary depending on production schedules.
We appreciate your patience and support as we build each item with care.
Processing Time
Processing time is the time required to prepare your order before shipping.
Standard, non-custom items:
Typically ship within 1-2 business days
Custom and personalized items (including engraved cutting boards):
Typically ship within 1-2 business days
Sawdust Syndicate and Founding Supporter items:
These items are produced as part of the buildout and restoration process. Estimated delivery timelines will be communicated directly to members. In many cases, items may be ready for pickup or shipment after the shop becomes fully operational.
We will notify you when your order ships.
Shipping Methods
Orders are shipped using reliable carriers such as:
• USPS
• UPS
• FedEx
Shipping method depends on item size, weight, and destination.
Tracking information will be provided when available.
Shipping Rates
Shipping costs are calculated at checkout based on:
• Item size and weight
• Shipping destination
• Carrier rates
From time to time, we may offer free or discounted shipping promotions.
Local Pickup (Walla Walla Area)
Local pickup may be available for most items.
If available, you will receive instructions once your order is ready.
Pickup location:
Sawdust & Espresso
Walla Walla, Washington
Shipping Locations
We currently ship within:
United States
If you are located outside the U.S., please contact us before ordering.
Delivery Times
Delivery times vary depending on your location and carrier.
Typical delivery times:
Western U.S.: 2–5 business days
Central U.S.: 3–7 business days
Eastern U.S.: 5–10 business days
These are estimates and not guarantees.
Delays
Occasionally, shipping delays may occur due to:
• Weather
• Carrier delays
• Production timelines
• Supply availability
We will communicate any significant delays.
Incorrect Shipping Information
Please ensure your shipping address is correct when placing your order.
We are not responsible for orders shipped to incorrect addresses provided at checkout.
If you notice an error, contact us immediately.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
Include:
• Your order number
• Description of the issue
• Photos (if damaged)
We will work with you and the carrier to resolve the issue.
Split Shipments
In some cases, items may ship separately.
You will receive tracking information for each shipment.
Questions
If you have questions about shipping, contact: